LOGISTICS
Cold chain and supply chain
Validated packing, data logger monitoring and an excursion protocol agreed in advance.
Temperature held, and proven on arrival
A biologic that spends four hours outside its temperature range is no longer the product that left the manufacturer, whatever the carton says. For oncology agents, biologics and antivirals, cold chain is not a service feature — it is the condition on which the product remains usable at all.
Our network keeps every shipment traceable, temperature-controlled and compliant with import and export regulation, with the excursion protocol agreed in advance rather than improvised on arrival.
What is included
- Collection from the licensed supplier under travelling conditions
- Validated packing matched to route duration and ambient conditions
- Data logger monitoring across the whole journey
- Shipment status visible to you throughout
- Defined excursion, quarantine and disposition procedure
- Temperature record handed over on delivery
Where this service earns its place
Oncology and biologics buyers
Products where temperature is the condition of usability, not a preference.
Hospital pharmacies
A temperature record to verify against before product is released for use.
Programme and institutional supply
Repeat consignments on lanes that have already been qualified.
Anyone shipping 2–8 °C
Packing validated against route duration and the ambient conditions on the way.
From first enquiry to delivered goods
Enquiry and quote
Send the product, strength, quantity and destination. We reply with availability, landed pricing and the documents your market needs.
Confirm and document
Specification agreed, registration and export paperwork prepared, supply plan confirmed before anything ships.
Source and verify
Product from licensed sources only, with certificate of analysis, batch records and packaging checked before dispatch.
Ship and hand over
Freight booked, cold chain held, documents travelling with the goods, and the temperature record handed over at delivery.
What buyers ask before they commit
What temperature range do you handle?
Products requiring 2–8 °C, with validated packing matched to the route duration and the ambient conditions the shipment will meet on the way.
How is the temperature actually proven?
A data logger travels with the shipment and the temperature record is handed over at delivery, so the receiving pharmacy can verify the product before anything is used rather than taking it on trust.
What happens if there is a temperature excursion?
The excursion, quarantine and disposition procedure is agreed in advance. Product that has gone outside its range is quarantined and dispositioned under that procedure, not decided on the spot by whoever signs for it.
Can I see where a shipment is?
Yes. Shipment status is visible to you across the journey, from collection at the licensed supplier through to delivery.
Does the cold chain start at the manufacturer?
Collection is made from the licensed supplier under travelling conditions, so the controlled period covers the whole journey rather than beginning at the freight terminal.
The rest of the chain
Wholesale distribution
Branded and generic medicines, nutraceuticals and surgicals to hospitals, institutions and distributors.
02Contract manufacturing
Production on lines already built, validated and inspected — under your brand, to your specification.
03Named patient supply
Sourcing, permits, cold chain and delivery for a single identified patient, through their physician.
04Reference listed drugs
Innovator reference and comparator products from the market of origin your filing requires.
05Exports and international supply
Registration, labelling, permits and shelf-life on arrival resolved before a consignment ships.
06Registration assistance
CTD and ACTD dossiers, CPP, free-sale certificates, legalisation and apostille for your authority.
Background reading
How end-to-end pharmaceutical support simplifies healthcare access
Most delays happen in the handoffs between suppliers, not inside them. What end-to-end support actually changes.
Read →Ethical pharmaceutical sourcing: building trust in healthcare supply chains
Falsified medicines enter wherever a legitimate route is slow or expensive. What licensed sourcing requires.
Read →Secure pharmaceutical logistics: protecting medicines from order to delivery
Cold chain failures accumulate in ordinary gaps — collection, storage, transit and handover.
Read →Have a question about cold chain and supply chain?
Send us the specifics — the product, the destination, the quantity — and you will get a direct answer rather than a brochure.